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Engagement

The Trivium Engagement process comprises three stages designed to deliver outstanding results.

Analysis

The Analysis phase is a two-step process. First, we review your current needs to tailor an appropriate level of service and create a statement of work (SOW). – Next, we perform a Strategic Assessment, which addresses the level of service required to implement a support plan that will deliver outstanding value.
Implementation

The Implementation phase will benchmark ‘best practices’ appropriate to your field, and standardize your business support processes.

Operations and Monitoring

Trivium takes over full-scale operation of in-scope services in this phase with an ongoing commitment to monitor services undertaken and continually improve all aspects of operations.

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